“Thank you for my smile…” – Jacqueline B.
Real people send us these real notes, reminding us why we do our best every day. Great dental care makes a difference – every day…
Dr. West and Staff,
We appreciate your high quality service. Also, it is refreshing to see everyone get along and work so well together. Good service comes from the heart; not acting. You all do it right. We would recommend you highly.
Pearl and Robert M.
I was greeted by a great staff on my first arrival & your office is immaculate. I fully trust you want my best comfort & I feel comfortable coming here! Thank you so much for making me feel at home! God bless you & your staff.
Bena E.
Dear Dr. West and Staff,
My wife and I would like to let you know how very much we appreciate your care of our teeth. Over the years we have been to at least three other dentist’s offices so we know that kind of care we are talking about. None of them came close to the dedication and professionalism you have displayed. From the time we first sat in your dentist chair things were totally different. My new teeth are working beyond belief. I can chew like never before. How you made them fit so well is truly beyond belief. I thank you and your entire staff.
Your courtesy and thoughtfulness is appreciated. Dr. West, and his committed and knowledgeable staff, is truly beyond belief. Our hearts are thankful. It shows you really do care. We just cannot say enough about the results we are experiencing and for the dedication and care for our teeth.
Yours with very best regards,
Jerry and Helen F.
I was losing fillings, crowns were falling off, and my teeth were breaking off. I didn’t want to talk or smile out in public. I lost my dentist of 20 years so I didn’t know where to go. My husband and I got out the telephone book and went to the yellow pages. We both picked Dr. West because of his ad “We treat people who dread needles and shots, hate the noise, smells, and tastes associated with dental care, and are afraid or embarrassed about their teeth.” I called and made an appointment and the rest is history.
My personal experience and why I feel so good about Dr. West and his team:
My first time there and each trip thereafter was a pleasant experience. Everybody was so nice and that made me feel comfortable. Dr. West explained my options, the pros and cons of any work, then totally left the decision up to me. I ended up getting twenty extractions. Dr. West was very gentle, but fast with the work. No doubt in my mind that Dr. West is the best at his job and he definitely my new dentist.
I would also like to thank Alyssa, Dr. West’s assistant, she is just great. Also, Rebecca, the receptionist is so sweet. When you go there it is like visiting family or friends. The whole staff is just super. Thank you for my smile.
Sincerely,
Jacqueline B.
From the first minute I stepped through the door, the warm greeting from the staff was great. I was totally impressed. But as soon as I met Dr. West I knew I made a great choice. He is so comforting and patient. I had major dental work performed by Dr. West and I can only say he is an expert in his field. I would recommend him to everyone. His credentials are awesome. I even brought my mother to him for dental work. His staff is incredible. They treat me like family. I can’t say enough.
Helen E.
I had several bad experiences and painful experiences with another dentist and hadn’t gone to a dentist for a while. I had heard from friends at work that Dr. West was good and had a nice office near my home, so I started here about 3 years ago.
Everyone was instantly friendly and welcoming and made me feel comfortable! I had to have a few procedures done and each was explained thoroughly to me. While no one “enjoys” going to the dentist, Dr. West and the staff here make it a comfortable experience. My children now also come here and they feel the same way. I would recommend others!
Marilyn L.
Staff was very friendly and quite informative. I had checked the internet for a dentist office in the area I was doing work in and the review for the dental sites recommended this office. I have to agree with the reviews and recommend Dr. West and his team for anyone looking for good service and a good experience.
Thomas H.
I tried avoiding dentists as long as possible because of my fear and a bad experience years ago. Dr. West and his team were very understanding about that and made me feel at ease and comfortable. As a result of my initial experience I did not hesitate to make follow up appointments and I would recommend anyone, with or without a fear, to Dr. West.
Jessica S.
From start to finish, my experience at New Holland Dental Care was excellent. The recommended Invisalign program worked wonders! The treatment, the staff, and the results were superb! I couldn’t have asked for more.
Bonita. M.
I am writing to let you and your staff know that I was very comfortable in your office. My first visit was for a cleaning. My next procedure consisted of getting a bridge, which I did; and it feels very good as well as looks great. The staff was very pleasant. I enjoyed my visits with you and your staff.
Amy S.
I was not happy with my previous dental work. I first met Dr. West’s staff at a health fair at Garden Spot Village. I was very impressed and decided to call for an appointment.
My experience at Dr. West’s was very pleasurable. Dr. West and his team made me feel good right away. I liked his approach. We talked about what I would like to have done, and he told me to think about what we had discussed. When I decided to have my front teeth fixed, it was done quickly. The whole process took about nine days. I was thrilled with the results and still am!
Gwen G.
Sedation/anxiety-free dentistry has had an impact in my life. Prior to seeing my present dentist, I last visited a dentist 16 years ago. Fear was the main reason I avoided dental care. I would just like to say that your whole team worked very had to relieve my anxiety about my dental care. This was my first dental experience that I ever had a positive feeling about. I have and continue to highly recommend this team and type of dental care.
Fred F.
Sedation/anxiety-free dentistry has had an impact in my life. Fear was the main reason I avoided dental care. My poor dental health was affecting my self-esteem. My personal experience with you and your staff was that I felt at ease right away. It’s a wonderful feeling to be able to take care of half of my dental needs all at once rather than dreading coming back on a constant basis. I was less nervous and sedation was great. There was absolutely no pain involved at all. Thank you for all that you have done.
Tammy T.
My past dental experience was nightmarish. It consisted of pain and being made to feel inadequate concerning my own health. A flyer came in the mail. Normally I toss them, but the words “caring dentistry” caught my eye. I knew I needed to do something; but short of joining a softball team to get my teeth knocked out, I had no option but to swallow my fear and pick up the phone. Jill answered – no automatic system here! As soon as I walked in the office, I was enveloped with the spirit of concern and care as though I was the only patient present. I was treated with respect and saw no derision or judgment in anybody’s face. Dr. West matter-of-factly told me my options. Appointments were easily kept with little waiting time. Staff did not discuss others within earshot of patients.
My sedation worked; there was minimal pain. Everyone worked together to see that I was comfortable. Sue and Cookie were a Godsend – handling all the behind-the-scenes things I usually have to do.
This is an extraordinary office full of people who are destined to do this work. Their kindness and care should be a model for all folks who serve those in need or pain. Dr. West is an example of the highest quality dentist all should aspire to.
I say all this knowing – this class act is hard to follow! Thanks guys!
Vicki E.
Great experience, felt no pain at all, definitely a patient for life. The staff at the front desk was very helpful. They went beyond call of duty in helping schedule and payment options.
All of the staff was very friendly. Thanks!
William A.
I just wanted to write and say thank you very much for taking care of my dental needs. I had a 9:40 appointment scheduled; and when I got there, they took me back right away. The staff was very friendly and professional. The dental assistant who took care of me was outstanding; she was very friendly and professional. Dr. West, I must say that you did an excellent job on my tooth that had been bothering me for months. My previous dentist in Ephrata did not seem to care that he messed up my tooth when he filled it and did not return any of my phone calls when I needed him. Because of you, Dr. West, I no longer have mouth pains when I eat. The procedure that you have established when drilling and filling teeth is excellent, and the filling you use is outstanding and high quality. Thank you again for everything you have done for me. I can now eat and enjoy my food. I will definitely be back to get my teeth cleaned every six months or so. I will also start to bring my wife here to get her teeth taken care of. You have earned my business because of your professionalism and care. Thanks again!
Andrew B.
I would like to thank everyone at New Holland Dental Care for making my first visit to your office an enjoyable one. After a long and somewhat frustrating search, I believe that I have found exactly what I have been looking for in a Dental Office. The office is clean, comfortable, and well organized, the staff knowledgeable, considerate and professional. I appreciate the time that Dr. West spent with me for my initial consultation, answering questions and providing recommendations and options. I am very happy with the recommended treatment plan and I look forward to getting started next week.”
Thank you once again,
Bonnie L.